Parcel management
Control every parcel from creation to delivery evidence
Centralize parcel creation, validation, statuses, exceptions, documents and history in Otiggo.
All creation sources
Web entry, file import, manifest scan or mobile application.
Clear operational statuses
Pending, out for delivery, delivered or returned.
Exception handling
Resolve discrepancies before they turn into customer disputes.
Complete parcel record
Keep documents, incidents, evidence and history together.
Live workspace
Parcel management
Multi-carrier context
Organize parcels and rates by carrier and delivery point.
Fast validation
Check parcel data before it reaches route planning.
Connected delivery history
Review every operational event attached to a parcel.
Evidence at hand
Open photos, signatures and exceptions from the parcel record.
One reliable parcel record
Every team works from the same information, from depot preparation through final delivery.
All creation sources
Web entry, file import, manifest scan or mobile application.
Clear operational statuses
Pending, out for delivery, delivered or returned.
Exception handling
Resolve discrepancies before they turn into customer disputes.
Complete parcel record
Keep documents, incidents, evidence and history together.
One reliable parcel record
Every team works from the same information, from depot preparation through final delivery.
Multi-carrier context
Organize parcels and rates by carrier and delivery point.
Fast validation
Check parcel data before it reaches route planning.
Connected delivery history
Review every operational event attached to a parcel.
Evidence at hand
Open photos, signatures and exceptions from the parcel record.
A parcel record that follows the operation
Connect each parcel to its route, driver, carrier and field evidence instead of searching across spreadsheets and messages.
- Create: Enter, import or scan parcel information.
- Assign: Attach parcels to a delivery route and driver.
- Complete: Store the delivery outcome and evidence in the same record.
A clearer operating flow
Create
Enter, import or scan parcel information.
Assign
Attach parcels to a delivery route and driver.
Complete
Store the delivery outcome and evidence in the same record.
Frequently asked questions about parcel management
- Can parcels be imported in bulk?
- Yes. Parcels can be created from file imports or extracted from delivery manifests.
- Does Otiggo support several carriers?
- Yes. Parcel, delivery point and pricing information can be organized across multiple carriers.
- Where is delivery evidence stored?
- Photos, signatures, GPS information and delivery events remain connected to the relevant parcel.
Continue through the platform
See how the connected modules support the rest of your delivery operation.
AI manifest scanning
Extract parcel data from transport documents, review it and create operational records without manual re-entry.
Learn moreDigital proof of delivery
Collect photos, signatures, timestamps, GPS information and delivery outcomes from the driver app.
Learn moreRoute optimization
Calculate stop sequences, assign drivers and follow route execution from dispatch to completion.
Learn more