Digital proof of delivery
Keep defensible evidence for every delivery
Collect photos, signatures, timestamps, GPS information and delivery outcomes from the driver app.
Photo evidence
Document the delivery location or relevant exception.
Recipient signature
Capture acknowledgement directly in the field workflow.
Time and location
Connect evidence to when and where the action occurred.
Parcel-level history
Retrieve the full record without searching separate systems.
Live workspace
Digital proof of delivery
Configurable outcomes
Record successful deliveries, absences, refusals or other exceptions.
Immediate visibility
Make completed evidence available to dispatch and support teams.
Consistent records
Use the same evidence workflow across drivers and clients.
Faster dispute review
Find the parcel, route and attached evidence from one place.
Evidence captured as part of the route
Drivers record completion information at the stop, and the back office receives it with the parcel context intact.
Photo evidence
Document the delivery location or relevant exception.
Recipient signature
Capture acknowledgement directly in the field workflow.
Time and location
Connect evidence to when and where the action occurred.
Parcel-level history
Retrieve the full record without searching separate systems.
Evidence captured as part of the route
Drivers record completion information at the stop, and the back office receives it with the parcel context intact.
Configurable outcomes
Record successful deliveries, absences, refusals or other exceptions.
Immediate visibility
Make completed evidence available to dispatch and support teams.
Consistent records
Use the same evidence workflow across drivers and clients.
Faster dispute review
Find the parcel, route and attached evidence from one place.
Capture, synchronize, retrieve
Give operations teams a complete delivery record they can retrieve quickly when a client raises a question.
- Complete the stop: The driver records the outcome in the mobile app.
- Attach evidence: Photos, signatures and context are linked to the delivery.
- Review when needed: Operations retrieve a complete record for follow-up or disputes.
A clearer operating flow
Complete the stop
The driver records the outcome in the mobile app.
Attach evidence
Photos, signatures and context are linked to the delivery.
Review when needed
Operations retrieve a complete record for follow-up or disputes.
Frequently asked questions about digital proof of delivery
- What can be captured as proof of delivery?
- Otiggo supports delivery photos, recipient signatures, timestamps, GPS context and delivery status.
- Is evidence linked to the parcel?
- Yes. Evidence and operational history remain attached to the relevant parcel record.
- Can dispatch see completed deliveries?
- Yes. Field updates are synchronized with the web platform for operational follow-up.
Continue through the platform
See how the connected modules support the rest of your delivery operation.
Otiggo Driver
Navigation, parcel scanning, optimized stop order and proof of delivery in one mobile workflow.
Learn moreParcel management
Centralize parcel creation, validation, statuses, exceptions, documents and history in Otiggo.
Learn moreOperations dashboard
Bring parcels, routes, drivers, fleet and financial indicators into one operational dashboard.
Learn more