Software for delivery subcontractors
The software built for delivery subcontractors
You deliver for several clients, but each of them imposes their own files, manifests and tools. Otiggo centralizes your own operation in a single platform: parcels, routes, drivers, fleet, proof of delivery and invoicing.
All your clients in a single tool
The parcels of each network join the same operation without losing their origin.
A mobile app for your drivers
One app for the day's route, scanning and navigation.
Evidence attached to every parcel
Photo, signature, location and timestamp kept with the delivery.
Invoicing based on deliveries carried out
Rates, pre-invoices and expenses tied to what was actually delivered.
Your clients
- DPD8 parcels
- Colissimo12 parcels
- France Express5 parcels
- Direct client3 parcels
Your day's routes
- Karim B.12 parcels
North Nice · parcels from 3 clients
- Sophie M.9 parcels
Var Valley · parcels from 2 clients
- Thomas L.7 parcels
East Coast · parcels from 4 clients
Your clients have their tools. Otiggo runs your company.
Your clients' portals let them follow their own parcels. They do not give you a consolidated view of your activity.
When you work for several networks, the information ends up scattered between paper manifests, Excel files, different applications and your drivers' messages.
Otiggo becomes the operations system for your delivery company, independently of the tools of each of your clients.
| Without Otiggo | With Otiggo |
|---|---|
| One portal per client | A single operations interface |
| Manifests re-entered by hand | Manifests scanned and turned into parcels |
| Evidence scattered across phones | Photos, signatures and recipient attached to the parcel |
| Tracking drivers by phone | Route progress visible in real time |
| Invoices pieced together at month-end | Billing data linked to deliveries |
Group all your activities without losing the origin of parcels
Import or create the parcels of several clients in the same database. Each parcel keeps its original carrier, its rules, its documents and its history.
You therefore get an overall view of the company while being able to filter operations by client, route, zone or driver.
Multi-carrier parcels
Parcels from different networks are tracked in the same list, with their original carrier and status.
centralize your parcelsShared routes
Build your routes by zone, driver and operational constraints, even when they contain parcels from several clients.
prepare the routesReporting per client
Find the volumes, exceptions, evidence and completed deliveries for each partner.
run the operationFrom the manifest to the invoice
Each step feeds the next: what comes in via the scan comes out in the proof of delivery, then in the invoice.
- 01
Receive the parcels
Import a file, enter a parcel or photograph a manifest.
scan your manifests - 02
Check the information
The extracted parcels remain to be validated before entering the operation.
centralize your parcels - 03
Prepare the routes
Group the parcels by zone, time windows, vehicle capacity and available driver.
prepare the routes - 04
Send the missions to the drivers
The routes appear in the mobile app with navigation, scanning and instructions.
mobile app - 05
Collect the evidence
Photos, signature, recipient, delivery time and exceptions come back automatically.
proof record - 06
Prepare the invoicing
Rates, pre-invoices and financial data stay tied to the deliveries actually carried out.
see the pricing
Stop calling the drivers to find out how the route is going
From the dashboard, the operations manager sees the routes in progress, the delivered parcels, the returns, the incidents and the position of the drivers.
When a stop changes or an incident happens, the information flows between the web and the driver app without re-entry.
run the operations from the dashboardWhat you see in real time
- Routes planned, in progress and completed
- Progress per driver
- Delivered, remaining and returned parcels
- Open incidents and exceptions
- Route location
- Volumes by zone and by client
Your drivers no longer juggle between tools
Each driver finds their missions in the same app, whatever the client behind the parcel.
They can consult their route, navigate to the next stop, scan the parcels, collect the evidence and report an exception.
- The day's route
- GPS navigation
- Scan parcels and manifests
- Photo and signature
- Timestamps on validations
- Report an exception
- Offline operation
- Automatic synchronization
The day's route
North Nice · 12 stops
- 09:12Delivered
Boulangerie Riva
DPD
- 09:38Delivered
Atelier Mésange
Colissimo
- 10:05In progress
Pharmacie du Port
France Express
- 10:30Upcoming
Cabinet Lauris
DPD
Every delivery has its own proof record
When a client or recipient disputes a delivery, you immediately find the elements attached to the parcel: photos, signature, recipient name, timestamp, driver and field comment.
You no longer depend on a photo kept in the driver's phone, or on a memory rebuilt several days later.
see the proof recordParcel record
Delivered- Client
- DPD
- Parcel number
- 250071234567
- Recipient
- Boulangerie Riva
- Driver
- Karim B.
- Route
- North Nice · 17 Jul
- Photos
- Parcel and manifest
- Signature
- Captured on mobile
- Received by
- Mrs Riva
- Delivery time
- 09:12
- Exception
- None
Measure what each client actually brings you
Client tools track their shipments. Otiggo helps you track your own company.
Link completed deliveries to negotiated rates, pre-invoices, expenses and your operating margin.
- Turnover per client
- Revenue per parcel or per route
- Costs per zone
- Success rate
- Returns and exceptions
- Fleet expenses
- Margin per period
- Billable volumes
Also manage your vehicles and your teams
Otiggo links operations to the resources that carry them out: available drivers, absences, depots, vehicles and field incidents.
Drivers and leave
Identify the available teams before building the routes.
Vehicles
Track assignment, mileage, documents and maintenance.
Field incidents
Inspections and problems reported by drivers are attached directly to the vehicle.
manage the vehicles in detail: availability, maintenance, inspections and incidents of the fleet.
A solution designed for companies that actually carry out deliveries
Subcontractors of parcel networks
Companies that deliver for one or more national or regional carriers.
Last-mile providers
Structures that organize their own teams, zones and vehicles.
Multi-client carriers
Companies that want to consolidate several contracts into a single tool.
Delivery SMEs
Teams that want to replace Excel, paper documents and scattered exchanges.
Why Otiggo instead of a tool imposed by one of your clients?
Your clients' portals are not bad tools: they simply serve a different purpose than yours.
| Client's tool | Otiggo |
|---|---|
| Tracks only its own parcels | Groups all your clients |
| Built for its network | Built for your operation |
| Data separated per portal | Consolidated view |
| Little visibility on your costs | Invoicing, expenses and margin |
| App specific to the network | Multi-client driver app |
| History limited to the client relationship | Complete history of your activity |
Move from your current files to a centralized operation
- 01Presentation of your organization and your clients
- 02Configuration of zones, drivers, vehicles and rates
- 03Import or scan of the first parcels
- 04Test on a few real routes
- 05Rollout to the whole team
No sudden change is needed. Otiggo can first be tested on one depot, one zone or a few drivers.
Frequently asked questions about delivery subcontracting software
- Does Otiggo replace my clients' software?
- Otiggo does not necessarily replace the systems used to exchange with each client. It gives you a consolidated view of your own operation, on top of those different flows.
- Can several clients be managed in the same account?
- Yes. Each parcel keeps its original carrier or client, while operations can group everything in a single interface.
- Can one route contain parcels from several clients?
- Yes. Routes can be organized by your zones, your drivers and your constraints, while keeping the origin of each parcel.
- How do parcels enter Otiggo?
- By browser entry, file import, manifest scanning or from the mobile app.
- Do drivers have to use several applications?
- No. The Otiggo app brings together missions, scanning, routes and evidence in a single interface.
- Can profitability be tracked by client?
- Otiggo links negotiated rates, invoices, expenses and delivered products to monitor the financial activity of your own operation.
- Does the app work without a connection?
- Yes. Operations can be performed offline and synced when the connection returns.
- Can we start with a few drivers?
- Yes. Rollout can start on a limited scope — one depot, one zone or a few drivers — before being extended.
Explore also
- Multi-carrier parcel managementFrom creation to the full record, including exceptions and evidence.
- Multi-client driver appThe day's route, scanning, navigation and evidence from mobile.
- Transport and delivery dashboardParcels, routes, fleet and finance operated from a single workspace.
- Replace spreadsheets for delivery managementA shared source of truth instead of scattered, re-entered files.